PRIVACY
YOUR DATA.
What is public. What stays private.
Updated October 19, 2026
FIND A NOTARY.
A ZIP code or a location you choose to share is used to calculate nearby results. Location permission is requested only when you select Use My Location. We do not store raw device coordinates in a visitor profile or search history. Search counts and card interactions may be recorded in aggregate. Search distance is approximate. Unclaimed state records use approximate ZIP locations, not a verified service address. A notary's private service address and exact coordinates are never displayed.
NOTARY ACCOUNTS.
Notaries sign in with Google. We receive the account identifier, name, email, and available Google profile image needed to manage one account and application. Applicants provide their name, business, contact details, private address, and service mode. They may also provide commission evidence, coverage, services, hours, and public office or website details; paid applicants add a bio and headshot or business logo. These records are held in Firebase for review and account management. Private proof and RON files are deleted within 30 days after a final approval or rejection; they remain available while a submission is pending or changes are requested. An approved paid-profile image may remain while its listing is active.
PUBLIC PROFILES.
Unclaimed state-record pages show a name, commission number, commission parish, and commission date from Louisiana Secretary of State data. They do not show contact details, an address, business name, photo, bio, or claimed services. We retain a limited source snapshot and claim status to prevent duplicate listings when a newer file is imported. A free applicant's search card shows only the approved name and business name. Paid cards and profiles may show the approved photo, service area, services, hours, phone, email, office address if expressly supplied for publication, and optional website or social links. Paid notaries may also choose to display Cash App and Venmo handles, a Zelle email or phone, and whether they accept cash or checks. A switched-off method and its saved identifier stay private. Mailing address, private service base, account evidence, and exact service coordinates are not published.
REQUESTS & AVAILABILITY.
When you request a time with a paid notary, we collect your name, email or phone, requested service, ZIP code, and preferred date or time. We share the request with the notary you chose, store its status and related messages in that notary's private Notary Dashboard, and may email you an acknowledgment. A request is not a confirmed appointment. A notary's published availability is generated from their saved hours, date changes, and confirmed appointments in Louisiana Central Time. Do not submit documents, full addresses, or sensitive identification in a request.
PAYMENTS.
For new paid listings, you choose one month or monthly invoices in your application. After approval, the owner sends the first QuickBooks invoice manually. We record the plan, billing preference, invoice reference, payment-confirmation date, and paid-through date needed to manage listing visibility. QuickBooks handles its hosted invoice page, payment methods, and any receipts. We do not connect to your QuickBooks account or receive your complete card or bank details. Existing Stripe subscriptions continue under their current billing arrangements. Client payment links through a notary’s own Stripe account are currently unavailable. Those client payments are made to the selected notary, not to SWLA NOTARY; we retain link, amount, status, and limited transaction identifiers to display the result in the notary's dashboard. We do not receive or store full payment-card numbers. The applicable provider's privacy terms apply to its hosted pages.
HANNAH AI.
A question, up to four prior exchanges from this browser tab, and relevant guide excerpts are sent through our server to Google Vertex AI. Directory questions may use a ZIP and filters to retrieve approved public listings. Do not enter ID numbers, sensitive documents, or client details. The last four exchanges remain in this tab's session storage until cleared or the tab closes. We do not store raw chat transcripts in Firestore; aggregate usage counts and ordinary technical logs support the service.
Paid notaries can use Hannah's separate private dashboard helper for factual activity snapshots and optional reply drafts. When enabled, relevant information from that notary's own leads and payment records may be processed to prepare a response; Hannah cannot send a reply or confirm an appointment. Optional daily digest emails are off by default and can be disabled. Essential lead, account, billing, and payment notices continue while the related service is active. Notification copies are saved in the signed-in notary's dashboard; email delivery cannot be guaranteed.
EXTERNAL LINKS.
Listings may link to independent notary sites, email services, social networks, and official sources. Their privacy practices are separate from ours. Maps geocoding may process a notary's private service address or a search ZIP to calculate distance.
YOUR REQUESTS.
Notaries can update their profile through the dashboard. For correction or deletion requests, contact blavan@swlaprocess.com. Some billing records may need to remain for accounting or legal obligations.